Terms of Service

Last updated: September 16, 2026

1. Purpose

These terms of service govern access to and use of iPool, an online (SaaS) management software for professional pool technicians, published by Camille Mapoula, sole trader (auto-entreprise), registered under SIRET 814 697 918 00021, 385 avenue Jean Giono, 83630 Régusse, France.

2. Accessing the service

Access to iPool requires creating an account (email address and password). On the Team plan, technician accounts are created by the company's manager, who remains responsible for them. iPool is reserved for professionals acting within their pool service business.

3. Free trial and subscription

• A 14-day free trial is offered when you create your account, no credit card required.
• After the trial, continued access requires a paid subscription, with no fixed term commitment. Two plans are available: the individual plan and the Team plan (several technicians), at the prices shown on ipool.app. A Team plan subscription covers all of the company's technicians.
• On the website, payment is processed by a PCI-DSS certified payment provider. iPool never has access to your banking details.
• In the iPhone and Android apps, the subscription is purchased and paid through your App Store or Google Play account, at the price shown in the app before purchase. It renews automatically at the end of each (monthly) period unless cancelled before the current period ends (at least 24 hours before, for the App Store). Payment and refund terms are then those of Apple or Google.
• The same iPool account can be used on the website and in the apps, wherever the subscription was purchased.
• The plan of a subscription purchased in the App Store or Google Play is changed from the app on your phone. Switching to the Team plan takes effect immediately; switching back to the individual plan takes effect at the next renewal date.
• On the Team plan, if the subscription returns to the individual plan while technicians are attached to the company, those technicians lose access to the service until the Team plan is taken again. Their data is kept.

4. Cancellation

You may cancel your subscription at any time, at no cost and without justification. Cancellation takes effect at the end of the period already paid for; your data remains accessible until that date.

• Subscription purchased on the website: from the web app, Settings > Subscription > "Manage / cancel my subscription".
• Subscription purchased in the App Store or Google Play: from the subscription settings of your Apple or Google account, on your phone. iPool cannot cancel it on your behalf, and deleting the app or your iPool account does not end that subscription.

5. Account deletion

You can permanently delete your account at any time from within the app: Settings, "Delete my account" button. To prevent mistakes, you will be asked for your password again.

• Deletion erases your account and the data attached to it: client records, reports, contracts, jobs, stock and photos, as well as the credentials of any linked invoicing software. It is irreversible: no backup allows a deleted account to be restored. Before deleting, the "Export all" button lets you keep a copy.
• A subscription purchased on the website is cancelled automatically upon deletion. A subscription purchased in the App Store or Google Play must be cancelled by you (see section 4).
• On the Team plan, the manager must first remove the technicians from the team. A technician's account belongs to the company that created it: only the manager can delete it, and company documents the technician contributed to remain the company's property.
• You can also request deletion by writing to contact@ipool.app.

6. Your data and your responsibilities

You are solely responsible for the accuracy of the data you enter, including data about your own clients. iPool acts as a technical processor under GDPR for your clients' data that you manage in the app — see our privacy policy.

7. Intellectual property

iPool, its source code, design and brand remain the exclusive property of its publisher. Any reproduction, extraction or reverse engineering of the software is prohibited.

8. Availability and liability

iPool makes every effort to ensure continuous availability of the service, without guaranteeing uninterrupted availability. iPool cannot be held liable for data loss resulting from misuse, from your failure to regularly export your data, or from a case of force majeure.

9. Changes to these terms

These terms may be modified at any time; the last update date appears at the top of this page. Continued use of the service after a modification constitutes acceptance of the new terms.

10. Governing law

These terms are governed by French law. In the event of a dispute, French courts shall have sole jurisdiction, except where mandatory consumer-protection law provides otherwise.

11. Contact

For any question regarding these terms: contact@ipool.app.